T & C’s

Shanti Sisters Yoga will provide a space for you to place your belongings during class but is not responsible for the keepsakes of your belongings.

Class schedules and instructors may change without notice: Classes and instructors are subject to adjustments without prior warning. We do not provide refunds or compensation for any changes or cancellations.

By participating in any Shanti Sisters Yoga class, training, retreat, or workshop, you agree to:

  • Ensure you are physically fit and cleared by a medical professional before participating: You should only join a class if you are in good health and have received approval from a qualified medical professional. This is to ensure that you are physically capable of handling the activity without adverse effects.

  • Stop if you feel faint, dizzy, in pain, or short of breath, and consult a doctor before continuing: If you experience any symptoms such as dizziness, faintness, pain, or difficulty breathing during a class, you should immediately stop participating. Notify the teacher and Seek medical advice before resuming any further classes.

  • Assume full responsibility for any injuries or conditions during your practice: You are responsible for managing and addressing any injuries or health conditions that may arise while practicing. This includes taking necessary precautions such as informing the teacher and seeking medical attention as needed.

  • Acknowledge the risk of serious injury or death, especially when practicing online without instructor supervision, and agree that Shanti Sisters Yoga and its staff are not liable for any related issues: Understand that participating in physical activity involves risks, including the possibility of serious injury or death. This risk is higher when practicing online without direct supervision. By participating, you accept these risks and agree that Shanti Sisters Yoga, its instructors, and staff are not responsible for any injuries, illnesses, or damages that may occur.

Privacy Policy

Effective Date: 1st September 2024

Shanti Sisters Yoga (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information: When you register for classes, workshops, or retreats, or when you contact us, we may collect personal information such as your name, email address, phone number, and payment details.

Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages viewed, and the dates and times of your visits. This helps us improve our website and services.

Cookies: We use cookies and similar technologies to enhance your browsing experience and track site usage. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

To Provide Services: We use your personal information to process your registrations, manage your bookings, and communicate with you about our classes, workshops, and other offerings.

To Improve Our Services: We analyze usage data to understand how our website is used and to make improvements.

To Communicate: We may use your email address or phone number to send you updates, promotional materials, or information about our services. You can opt out of marketing communications at any time.

To Ensure Security: We use personal information to monitor and enhance the security of our website and services.

3. How We Share Your Information

With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering our services. These providers are contractually obligated to protect your information.

For Legal Reasons: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes to how your information is handled.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information. You can request access or make changes by contacting us.

Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

Cookies: You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us

9.SMS

SMS Promotions Privacy Statement

By providing your mobile number, you consent to receive promotional messages from Shanti Sisters Yoga via SMS. We use this information to inform you about special offers, class schedules, events, and other promotional content related to our services.

Information Use
We collect and use your mobile number solely for the purpose of sending you relevant promotional messages. Your information will not be shared, sold, or disclosed to third parties, except as required by law.

Opt-Out
You may opt out of receiving SMS promotions at any time by replying "STOP" to any of our promotional messages or by contacting us directly.

Data Security
We implement appropriate technical and organizational measures to safeguard your information and protect it against unauthorized access, alteration, disclosure, or destruction..

Cancellation policy

Effective Date: 1st September 2024

Shanti Sisters Yoga values your commitment to your wellness journey and aims to provide the best experience possible. To ensure a smooth process for all participants, please review and adhere to the following cancellation policy:

1. Class Cancellations by Participants

1.1. Notice Period:

  • 24-Hour Notice: To receive a full refund or to reschedule, cancellations must be made at least 24 hours before the scheduled class time.

  • Less Than 24 Hours Notice: Cancellations made less than 24 hours before the class are not eligible for a refund.

1.2. No-Show Policy:

  • No-Show: If you do not attend a class and have not provided prior notice, you will be charged the full class fee. No refunds or credits will be issued for no-shows.

1.3. Rescheduling:

  • Within 24 Hours: You may reschedule a class with at least 24 hours' notice, subject to availability. If rescheduling within 24 hours, please contact us as soon as possible to secure a new spot.

2. Class Cancellations by Shanti Sisters Yoga

2.1. Class Cancellation:

  • By Us: If Shanti Sisters Yoga cancels a class for any reason, including instructor unavailability or other unforeseen circumstances, you will be notified promptly. You will have the option to receive a full refund or reschedule to another class at no additional cost.

2.2. Changes to Schedule:

  • Notice of Changes: We reserve the right to change class schedules or instructors. We will make reasonable efforts to inform you of any changes as soon as possible.

3. Membership and Package Cancellations

3.1. Membership Cancellation:

  • Notice Requirement: To cancel a membership, you must provide at least [Insert Notice Period, e.g., 30 days] notice before the next billing cycle. Membership fees will not be refunded for the current billing period.

3.2. Package Cancellation:

  • Unused Classes: If you cancel a package before using any classes, you are entitled to a refund minus a $20 processing fee.

  • Used Classes: No refunds will be provided for packages when classes have been used.

4. Refunds

4.1. Processing Time:

  • Refunds: Approved refunds will be processed within 7-10 business days from the cancellation request date.

4.2. Method of Refund:

  • Original Payment Method: Refunds will be issued to the original method of payment.

5. Special Circumstances

5.1. Medical or Emergency Situations:

  • Documentation Required: In the event of a medical emergency or other exceptional circumstances, please contact us as soon as possible. Documentation may be required for special consideration of refunds or rescheduling.

5.2. Exceptional Circumstances:

  • Discretionary Consideration: We may, at our discretion, offer flexibility in unique situations, such as extended travel or personal hardship, but this is not guaranteed and will be evaluated on a case-by-case basis.

6. Contact Information

For any questions regarding cancellations or to notify us of a cancellation, please contact us at:

Shanti Sisters Yoga
Email: shantisistersyoga@gmail.com
Phone: 0437633600